Terms & Conditions
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Terms & Conditions
By entering, viewing pages, and / or using our website and / or becoming a client of ProfessionalCV.ae, you agree to be bound by this agreement regardless of whether or not specific action is taken on your part to constitute agreement.
Pricing and Services
By using our products and services, you acknowledge that you have read, understood, and accepted our pricing and services.
Refunds
Once you have paid for your services, and received your resume’s first draft, there will be no refunds. You acknowledge that our time spent reviewing initial documents, and / or communicating with you, and / or preparing resumes and other documents, and / or providing all other products and services, is compensable.
7 Day revision time
If after receiving your first draft, you do not communicate or express any changes in resume it will be taken as final, even if there are revisions they have to be within the 7 working days from when you received your first draft.
Revisions
Due to fair policy, only 2 revisions are allowed, a third request for revision shall not be entertained. For express delivery clients, please note that the turnaround time for revision requests will be 48 working hours.
Express Delivery Service Timeframe
Customers opting for our express delivery service should note that the delivery timeframe is based on a working hour calculation of 48 hours. This means that your order will be delivered after 48 working hours from the time of order placement. Please be aware that weekends (Saturdays and Sundays) and recognized public holidays are not considered as part of these 48 working hours. The delivery countdown will commence on the next available working day following your order placement. We strive to ensure timely and efficient delivery within this specified timeframe for our express delivery service. However, external factors such as location, weather conditions, and other unforeseen circumstances may impact delivery times, and we appreciate your understanding in such cases.
Order Placement Outside Working Hours
Orders placed outside of our designated working hours will be processed and considered on the next available working day. Working hours for order processing and customer support are defined as Monday to Friday 9am to 6pm. Orders submitted during weekends, public holidays, or outside our regular working hours will not be processed until the next working day. Please plan your order submissions accordingly, taking into account our working hours, to ensure prompt processing and delivery. We appreciate your understanding and cooperation in adhering to this policy.
CV Template Selection
Clients are not permitted to request changes to the selected CV template at any stage of the service. Our professional writers will carefully assess your needs and preferences and choose the most appropriate CV template based on their expertise and industry standards. This decision is made to ensure that the final CV aligns with industry-specific norms and maximizes the effectiveness of your job application. We trust in the expertise of our writers to make the best template selection for each client, and we do not entertain requests for template changes to maintain the quality and consistency of our services. We are committed to delivering a high-quality CV that enhances your job prospects and professionalism.
Service Scope
While ProfessionalCV.ae has helped hundreds of customers and they are 100% satisfied with the results they get with our resume writing service, we do not guarantee any interview calls or job placement. We are a professional resume writing service and not a job placement company.
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